Browse by role
Select your user role to access tailored documentation and verified guides.
Learners
Guides on finding instructors, booking lessons, payments, credits, and tracking your driving progress.
Instructors
Everything about setting up your profile, managing availability, accepting lessons, student progress, and earnings.
Driving Schools
Tools for driving school owners and managers to oversee instructors, locations, calendars, and commissions.
Popular help articles
Frequently referenced guides on bookings, cancellation policies, and payouts.
Registering a driving school on Licinza
How school owners register their business, set company details, and configure primary operating branches.
Instructor registration and DVSA verification
Required documents, DVSA PRN check, tuition vehicle specs, and the approval process.
Finding and choosing the right driving instructor
How to search by postcode radius, filter by transmission type, compare prices, and check DVSA verification.
Managing your availability, breaks, and holidays
How to set your recurring weekly schedule, travel buffer times between lessons, and holiday periods.
Booking driving lessons and block packages
Learn how single 2-hour lessons and discounted block packages work, and how to schedule your first slot.
Inviting instructors to join your school roster
How to generate and send secure email invitations to instructors to link their profiles to your school.
Lesson cancellation and refund policy
The 48-hour cancellation policy: when you are entitled to a 100% refund or credit restitution.
Getting paid with Stripe Connect and payout schedules
Connecting your Stripe Express account, viewing gross fees, platform deductions, and transfer history.
Still need assistance?
Can't find what you're looking for? Our UK support team is here to assist learners, instructors, and driving schools.